We are now a PRIVATE BILLING Clinic, Fee charged for most consultations.
Yes, our systems are equipped with sending SMS messages for most appointments. If you are not getting SMS messages please let our staff know at your next visit.
We expect that you confirm the appointment by replying YES.
If you do not reply to SMS we will still assume that you are coming.
If you do not want to come to the appointment please reply NO.
Late cancellation or no show fee apply if you do not show up for your appointment and do not cancel it 2 hours prior to the appointment time.
You are eligible for telehealth or telephone appointment only if you have visited one of the doctors at the practice in person in the last 12 months. There maybe some exceptions based on Medicare rules. Please access the upto date Medicare Guidelines here. If you are not eligible for Telehealth but want to get one our doctors can help you out but you cannot claim any Medicare rebate for it. If in doubt please call the reception to find out.
Yes we do but only at specific times. We do them during
We have a walk-in service available for those who need a doctor due to unforeseen or urgent circumstances.
However please note that:
Our staff do their best to ensure patients are seen with minimal wait time, your assistance and understanding in this will help us to make this process run smoothly.
Yes, inline with Department of Health guidelines we ask all our patients coming into the centre to wear fitted face masks. If any of the following apply to you please let our staff know prior to your arrival:
NO, We do not do COVID testing onsite at either Palmers Medical Centres in Truganina or Woodlea.
Our nearest COVID testing centres are
Near Truganina Location
4Cyte Pathology, 236A Sayers Road, Truganina
Phone: 0435 649 114
Monday – Friday : 8:00am to 5:00pm
Saturday & Sunday: 9:00am to 2:00pm
Near Woodlea Location
4Cyte Pathology
508 Melton Hwy, Sydenham, VIC
Location: Drive to rear carpark
Monday – Friday : 8:00am to 5:00pm
Saturday & Sunday: 10:00am to 5:00pm
To access our afterhour GP services
Our nearest COVID testing centres are
Near Truganina Location
4Cyte Pathology, 236A Sayers Road, Truganina
Phone: 0435 649 114
Monday – Friday : 8:00am to 5:00pm
Saturday & Sunday: 9:00am to 2:00pm
Near Woodlea Location
4Cyte Pathology
508 Melton Hwy, Sydenham, VIC
Location: Drive to rear carpark
Monday – Friday : 8:00am to 5:00pm
Saturday & Sunday: 10:00am to 5:00pm
Click on this link to view our Privacy Policy
Our practice or individual medical and clinical team members have the right to refuse to treat patients in defined circumstances. In these circumstances, our practice ensures arrangements are made for the timely transfer of the patients care to another member of the medical or clinical team in our practice or to another practice.
Any refusal to treat a patient is done for substantial reasons, not based on discrimination (gender, sexual preference, religion, race, illness type).
Reasons that may give rise for a general practitioner or a member of the clinical team to no longer consider it appropriate to treat a particular patient include a breakdown in the practitioner/patient relationship, patient threats or aggressive behaviour, overloaded practice or patients with conditions outside the range treated by the practitioner.
Patients in emergency situations will always be treated to the best of our ability.
Our practice will endeavour to assist such patients with ongoing care, including the provision of a written referral to other healthcare providers and a transfer of any medical history.
We are now a private clinic, which means there will be out of pocket fee for all patients, including those with Medicare card. Please check our website fee section for details.
OTHER FEE
Driving Medicals – TAXI / UBER :
Driving Medicals – TRUCK / BUS / COMMERCIAL :
Medical Clearance for Employment
Pre-Employment Medicals:
Procedure Charges:
All patients must pay the full fee on the day and claim Medicare rebate as advised by the doctor / front desk team. Most procedure below have medicare rebates, please confirm with the staff member or doctor for exact rebate that you will get.
Dressing Charges
Telehealth/Telephone consult for patients who are not eligible for it
Paperwork / Document certification / Citizenship paperwork etc
Late Cancellation (within 2 hours) / Did Not Attend Fee for GPs / Allied Health / Specialists Appointments:
After Hours timings: Before 8am or After 8pm Weekdays or After 1 pm on Saturdays or All-day Sundays or Public Holidays.
Please enquire at the reception for other fee and charges including for Allied Health staff or specialists prior to your appointment.
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